Returns, Refunds & Exchanges

Because many of our products are personalized and made specifically for you, we do not accept returns, refunds, or exchanges for change of mind, incorrect selections, or personalized items once an order has been placed.

Please Double-Check Your Personalization

Before completing your order, please carefully review all personalization details, including names, spelling, colors, sizes, and any other selections. We create your item using the information provided with your order.

If a name or other personalization is entered incorrectly by the customer, we are unable to offer a return, refund, or exchange for the item.

If you notice a mistake in your personalization before your order has been made, please contact us as soon as possible. We'll do our best to make the correction if we're able to catch it in time.

Something Not Quite Right?

We want you to be happy with your order! If we made an error with your personalization, your item arrives damaged, or there is another issue with your order, please contact us as soon as possible. We're a small family-run business and will always do our best to make things right.

For damaged items, please refer to our Shipping Policy for information on what to do and what photos may be needed.

Thank you for understanding and for supporting our small family business! 

 

— The Left Out Designs Family