Shipping policy
Shipping Policy
At Left Out Designs, we create each order especially for you. Because our products are made to order and personalized, please allow time for us to create your items before they are shipped.
Processing Time
Most orders are processed and shipped within 3–5 business days.
Larger orders, team orders, or orders requiring additional customization may take longer.
Please note: Processing time is separate from shipping time.
Shipping
Orders are shipped within the United States using USPS, UPS, or another shipping carrier selected by Left Out Designs.
Shipping options and costs available for your order will be displayed at checkout.
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Estimated Delivery Time
After your order has been shipped, delivery times are estimates and are determined by the shipping carrier. Delivery times may vary based on your location, weather, holidays, carrier delays, or other circumstances outside of our control.
Please keep in mind that the estimated delivery date does not include our processing time.
Tracking
Once your order has shipped, tracking information will be provided when available. Please allow up to 24–48 hours for tracking information to update after your package has been accepted by the carrier.
Delayed or Lost Packages
Once an order has been shipped, Left Out Designs is not responsible for delays caused by the shipping carrier.
If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local post office or carrier first.
If your package appears to be lost or has not moved in tracking for an extended period, please contact us and we will do our best to assist you.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend your order.
If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to make changes before your order ships, but we cannot guarantee that changes can be made once an order has entered production.
Holidays & Busy Seasons
During holidays, special promotions, or periods of high order volume, processing and shipping times may be longer than usual.
We recommend ordering early when your items are needed for a specific date or event.
Questions About Your Order
If you have questions about your order or shipping, please contact us through our website. We're happy to help!
Thank you for supporting Left Out Designs!